Ask a Gen X and they can tell you how much shopping has changed over the decades. Ask a Millennial if they have a preference between a hybrid shopping brick and mortar and online, they will identify, ask a Gen Z and beyond, how they shop - the majority know the world through the lens of the internet and everything tech.
Meet the Generational cohort, both global and Indian, solely defined by online consumption and their ability to shape shopping as we know it.
Shaping the online trends to come - Gen Z way.
Mavericks of technology, you rarely meet a Gen-Z who is not online or hunting for the best deals, the best gaming or the best applications. Indian Gen-Z is not set apart from its global counterparts - “online really slaps” and how. Here are the numbers from the quantum of sales that Gen-Z alone contributes to Indian ecommerce in all areas. While thirst store hunting and bragging are GOAT, take this online and everything quarrels in terms of sales. For Gen-Z, individuality matters- There is an acute sense of confidence and responsibility in Gen-Z compared to the millennials. It’s a different kind of smarts. They want their own relatability and not formal aspirations, unlike millennials.
Indian Gen Z already accounts for 40–45% of all e-retail shoppers in India.
Gen Z contributes disproportionately higher spending in:
Gen Z in India is expected to command:
( According to reports from Bain & Company, Deloitte India, and industry data published by Business Standard )
They are not just shopping online, but shaping trends to come - almost 70% of Indian Gen-Z discover brands online, or via social selling sites and social media.
India’s Overall E-commerce Market
India’s total e-retail GMV reached:
India is now:
This makes Indian Gen Z one of the most influential digital consumer groups globally, especially in beauty.
Why this matters and cannot be ignored.
The Indian population is young, as compared to many nations that have an ageing population. The sheer numbers indicate that Gen Z is not shopping but shaping, and any brand that has launched has to think long term to survive. They need to tap in early, as this trend of shoppers will be around for a long time. Most brands, including the global legacy brands, all have a social selling space or a website. In short, this cohort discovers and not just searches, through multiple layers of online options. For example -
This means distribution is no longer only about being available in stores or marketplaces. Brands now need:
A product going viral means nothing if it cannot be purchased immediately.
How does distribution tie into this cohort?
Distribution is the foundation of this movement and the bedrock. Why is this so? Gen-Z is shaped by accessibility, travel, and movement laced with Impatience. This generation is about discovery and gratification at the very instances, hence the key drivers like Quick Commerce, are fueled with this movement. For Gen Z, distribution itself creates perception.
Fast delivery signals:
Slow or inaccessible distribution signals:
Tips to harness the power of the Indian Gen Z.
For survival and for your brand to thrive, here are some relevant tips based on the above prediction and study. At the very inception of the branding stage, one needs to have done deep research into the cohort and develop a pointed strategy. For a successful marketplace presence, here are some things that need to align. Primespot leads in creating avenues where we prioritize understanding your business needs and work out a full market place strategy that encompasses warehousing, distribution via all leading and relevant market place channels. We are part of the brand building on ecommerce, including Q-commerce.
Distribution Is Now Part of Branding
That is why brands today invest in:
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